Quality standards

The Safaqati Support Standard provides a foundation for continuous improvement of technical support operations. The Support Standard helps improve operational performance, drives greater efficiency and enhances customer satisfaction and loyalty. It is designed for organizations that deliver remote support services such as:

Why choose us?

We Care...

You’ll soon get to know the team and your account manager. We won’t just be there if something goes wrong or if there’s a quick sale in the offering. Because we place so much importance upon our customer service we strive to turn our relationship with you into a true trusted partnership.

Awesome Support...

We provide 24 X 7 technical support through our Support ticket system. Sometimes issues are fixed within minutes through Live Chat. Covering holidays, upgrades or unforeseen problems and providing you with support when you need it most. We only employ experts.

Sara Hel

Photographer, Digital artist and Graphic designer.